The following terms govern all work ordered by the client and shall be incorporated into any contracts as entered into between the Buyer and Nahaia Active Organics, Saincara International Limited for the supply of goods and services.


  • The price shown on the shopping cart are shown in NZ Dollars. These include applicable taxes for purchases made in New Zealand.
  • Alterations to any price shall be effective from the date specified at the time of giving notice to the Buyer.

Order processing and Delivery information

  • Most orders are processed within 48 hours of receipt. (Processing time does not include weekends).
  • Orders placed on Saturday and Sunday will be processed on the following Monday.
  • Orders are processed and shipped on business days only (Monday through Friday excluding major holidays)
  • NZ deliveries are usually delivered within 2 – 3 business days. Please allow extra time at peak holidays periods e.g Christmas due to the volume of freight  moving around New Zealand.

New Zealand Delivery Charges

  • Orders over NZ$200.00: Free
  • Orders under NZ$200.00 $6.00
  • NZ orders will be delivered within 3-5 days on receipt of order.

International Delivery Charges

  • International orders will be delivered within 10-15 business days of receipt of order
  • Any import duty or local taxes applicable in the delivery country are the responsibility of the recipient.
  • International orders under 5 kg will be posted by air unless otherwise directed.
  • Freight for orders over 5 kg will be quoted on an individual basis on either international shipping or door to door courier.

Payment (Web Site Purchases)

  • Unless expressly amended in the quotation, payment in full will be made before delivery of goods.
  • In all circumstances Nahaia Active Organics, Saincara International Limited retains ownership of the project, goods and associated materials until  complete payment is made.
  • If a credit or debt collection agency is required to obtain payment any costs charged by the agency in the course of collection of outstanding monies  owed by the Buyer, including commissions, will be on charged and paid by the Buyer.

Payment (Account Holders)

  • An invoice only will be issued and payment must be made on this invoice as the terms stipulate, pay by 20th month.
  • In all circumstances Nahaia Active Organics retains ownership of the project, goods and associated materials until complete payment is made.
  • If the Buyer defaults on payment Nahaia Active Organics may charge a default penalty at a rate per annum equal to the retail lending base rate at the ASB Bank and calculated on a daily basis on the unpaid portion of the price from due date until payment in full.
  • If a credit or debt collection agency is required to obtain payment any costs charged by the agency in the course of collection of outstanding monies owed by the Buyer, including commissions, will be on charged and paid by the Buyer.

Returns Policy

Goods purchased from Saincara International Limited may be returned providing they are in a re-saleable condition i.e. unopened and unused. A product is not able to be exchanged or a refund made when it has been used unless there is a manufacturing fault. If your product is defective please call us on 09 4788123 or email us at returns@nahaia.com We will arrange for your package to be uplifted by courier at a convenient time. For international returns kindly email us at returns@nahaia.com stating the nature of your return. Advice will be given on each individual case.

Use of Information

  • The Buyer agrees that Nahaia Active Organics may use any information it has about the Buyer relating to their credit worthiness and give that information  to any other person, including any credit or debt collection agency for credit assessment and debt collection purposes.
  • Nahaia Active Organics agrees that other information gathered about the Buyer is to remain confidential to Nahaia Active Organics.
  • If the Buyer is an individual, the Buyer has rights under the Privacy Act 1993 to access and request the correction of any personal information that Nahaia  Active Organics holds about the Buyer.


The information on this website is protected by copyright. Except as specifically permitted, no portion of this website may be distributed or reproduced by
means, or in any form, without the prior written permission of Nahaia Active Organics.


All trademarks, service marks, trade names, product names and company names or logos cited herein are the property of their respective owners.

Use of website information

All documentation and articles on this site may be printed, copied and viewed subject to the following terms and conditions:

  • The document may be used solely for informational, personal or non-commercial purposes.
  • Any copy of the document or portion thereof must include all copyright and proprietary notices.
  • The document may not be modified in any way.

All other uses are only authorized with the express written permission of Nahaia Active Organics.

External links to this web site

Please feel free to supply a link to the Nahaia Active Organics home page. We would ask that you refrain from linking to the internal pages as internal article links may alter as content is modified and maintained. The following conditions must also be adhered to:

  • Content must not be replicated, except with written permission.
  • dev.nahaia.com must not be opened inside another web site, frame or the like.
  • The linking website must not contain objectionable, illegal, or adult content.
  • The linking website must not state or imply that Nahaia Active Organics endorses or sponsors the linking website without express written permission.

Warranties and Disclaimers

All information on the Nahaia Active Organics website is provided “AS IS” without any warranty of any kind. Nahaia Active Organics makes no warranties of any kind, express or implied, regarding the accuracy or reliability of any information on this website, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Nahaia Active Organics reserves the right to change or delete information, documentation and products from the website at any time, without notifying customers or visitors. Nahaia Active Organics will in no event be liable for any damages, indirect, special, incidental, or consequential, arising out of the use of, or payments based on, information contained on the Nahaia Active Organics web site.

Privacy Policy

Nahaia Active Organics is a strong proponent of online privacy and protection, and therefore we believe it is important that visitors to our site be aware of the information we collect, and its intended purpose.

This website tracks all visitor movements through our web site. We do not track or record the referring website, or the websites you visit after leaving ours. Tracking only records pages viewed and the visitor’s IP address (Please refer to the section IP Address for further information). This data is recorded only for statistical purposes and is not used to identify the visitor. The information gathered and statistical data collected is solely owned and used by Nahaia Active Organics, and is not offered for sale or trade to any other parties.

In certain sections of our site we may require extra information from the visitor, such as your email address on the contact form, more detailed information when making a purchase, or your name and other details for member’s areas of the website. The personal information we collect is used only to respond to your query, send you registration details, confirm purchases, and to allow you to receive our newsletters (if you have chosen to receive them)

Website Policy

By using this site or any services provided through this site, you expressly consent to the use and disclosure of information as described in this Privacy Statement.

IP Address

Nahaia Active Organics records the visitors IP address for the purpose of analyzing our own website statistics. This data may also be used for the purposes of tracking any hacking, hijacking, DOS or any other illegal activity conducted by a visitor. When such an offence is detected, the only the offending data will be handed over to the appropriate authorities.


“Cookies” are small pieces of information that your browser stores on your computer on behalf of a website that you have visited. Session (temporary) cookies are the only form of cookie currently used by Nahaia Active Organics and are only used to enhance navigation within the website. These cookies are destroyed when the user closes their web browser.

Changes to This Policy

Nahaia Active Organics reserves the right to change this policy at any time. Notice of policy changes will be posted on the website.

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